299ba Terms and Conditions —
Member Terms & Conditions

299ba (bundles.app) is an online gaming platform providing entertainment gaming services to users in Bangladesh and beyond. These Terms and Conditions ("Terms") constitute a legally binding agreement between you and 299ba, governing all aspects of your use of this platform.

299ba's Terms and Conditions may be updated or amended at any time. A notice will be posted on the site following each change, and the "Last Updated" date will be revised accordingly. It is your responsibility to check this page regularly.

In these Terms, "we", "our", or "299ba" refers to the company operating the platform. "You", "user", or "member" refers to any individual registered on the platform.

To play games on 299ba, you must create a valid account. You are required to provide accurate and truthful information during registration. Accounts created with false information may be closed by 299ba at any time, and any balance in such accounts may be forfeited.

• Each individual Single Account per person. Creating multiple accounts is strictly prohibited.
• Keeping your account password secure is your responsibility.
• Never share your account credentials with anyone.
• If you suspect unauthorized access to your account, contact the support team immediately.
• The phone number and email provided at registration may need to be verified.

If your registered details change for any reason, update the support team promptly. 299ba will not be held responsible for any payment or communication issues arising from outdated information.

To participate on the 299ba platform, you must meet the following eligibility requirements:

• You must be at least 18 years or older must be.
• Online gaming must be legally permitted in your country or region.
• You are participating on this platform voluntarily and with full awareness.
• You are not suffering from a gaming addiction or listed on a self-exclusion register.

If there is any doubt about a member's age or identity, 299ba may request verification at any time. Failure to verify may result in the account being temporarily suspended.

Deposits and withdrawals on 299ba are easy via bKash, Nagad, Rocket, and Upay. All payment policies under 299ba's Terms and Conditions are outlined below:

• Minimum Deposit: BDT 100 — Maximum single deposit: BDT 5,00,000
• Minimum Withdrawal: BDT 500 — Maximum daily withdrawal: BDT 2,00,000
• Withdrawal requests are typically processed within Within 15–30 minutes Payment processing is completed.
• The mobile number used for withdrawal must match the number registered on the account.
• 299ba reserves the right to carry out additional verification for any suspicious transactions.

Deposited funds cannot be withdrawn directly without any gaming activity — a minimum of Single Turnover required. The terms for withdrawing bonus balance are outlined separately in the Bonus section.

299ba regularly offers a variety of bonuses and promotions. Each bonus has its own specific terms, which you should read carefully before claiming. The general bonus policies under 299ba's Terms and Conditions are as follows:

• Upon claiming a bonus, a specific Wagering Requirement must be met.
• The wagering requirement for the welcome bonus is generally 30x the bonus amount।
• Bonuses generally expire 7 days।
• Using the same bonus multiple times or across multiple accounts is strictly prohibited.
• In cases of bonus abuse, 299ba reserves the right to forfeit the bonus and any associated winnings.
• Bonus balance cannot be withdrawn directly.

All games on 299ba are operated by third-party certified game providers. Each game has its own rules, which are stated within the game itself. All games on 299ba are RNG (Random Number Generator) certified, ensuring every outcome is completely random and fair.

• If a technical error interrupts a session during gameplay, the game will automatically resume.
• In the event of a dispute over a game result, the game server log shall be considered the final and definitive record.
• Winnings may be capped at a maximum limit — details are specified in each game's description.
• If a game is cancelled due to loss of internet connection, the wager will be refunded.

Separate gaming guides for Fish Game, slots, bingo, and live games are available on the respective pages of the platform.

The following activities are strictly prohibited on the 299ba platform. Violations may result in permanent account closure and forfeiture of balance:

• Multiple Accounts Creating or operating.
• Bonus System Abuse or fraudulently claiming bonuses.
• In the game or system Bots, scripts, or automation Using tools.
• Money laundering or Illegal Funds Attempting to launder money through the platform.
• Attempting unauthorized access to other members' accounts.
• Attempting to interfere with or hack the platform's security systems.
• Any form of manipulation or exploitation of game software Cheating।
• Misconduct or harassment toward other members.

299ba reserves the right to temporarily suspend or permanently close any account if:

• False or incomplete information was provided during registration.
• Any provision of these Terms and Conditions has been violated.
• Failure to cooperate with identity verification.
• Fraudulent or suspicious activity is detected.
• A court order or directive from a law enforcement authority is in place.

Members may request to close their account at any time. Any valid balance should be withdrawn before account closure. Members will have 90 days after closure to claim their remaining balance.

299ba takes the protection of your personal information seriously. Our Privacy PolicyFull details are available at -.

• Your information is never sold to third parties.
• Information collected during payment verification and KYC processes is used solely to fulfill legal obligations.
• All information SSL EncryptionProtected by -.
• You may request a copy of your stored data at any time.

299ba may be legally required to disclose information upon valid request from a regulatory authority or law enforcement agency. In such cases, prior notice to the member may not be possible.

299ba accepts no liability in the following circumstances:

• Game or transaction interruptions due to loss of internet connection.
• Server downtime or delays from third-party payment providers.
• Data theft due to malware or security vulnerabilities on the user's own device.
• Unauthorized transactions resulting from the member sharing their own account password.
• Service suspension due to government restrictions or legal requirements.

Gaming is a form of entertainment. 299ba is not liable for any financial losses incurred from gameplay. Please gamble responsibly and never bet beyond your means.

299ba reserves the right to modify, amend, or update these Terms and Conditions at any time. Notice will be posted on the website before changes take effect. Continued use of the platform after any update constitutes your acceptance of the revised terms.

For significant changes, a notification may be sent to your registered mobile number or email. Please keep your contact information up to date at all times.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact our support team. 299ba's support team is available 24/7, 7 days a week.

• Live Chat: Use the chat button at the bottom right of the platform.
• Email: [email protected]
• Complaints are typically responded to within Within 48 hours responded to.

Any dispute will first be addressed through our support team. If unresolved, mediation or legal proceedings will follow.